Refund Policy

We understand that your plan may change, and you may need to return your tickets.

Hence, we are offering returns policy whenever possible. Our returns policy may vary from event to event so please read the returns policy in the event information page carefully. If allowed by the event's returns policy, you can return your tickets certain amount of time before the event for refund to your credit card or for store credit which can be used toward further purchases. Certain charges may apply in each case.

Notes:

• No refund unless indicated by the event's returns policy.
• There will be no refund if you don't show up for the event or return your tickets.
• Service charges are not refundable.
• If you have used “Roxsel Entertainment Ltd” credit during the purchase, you can only return for “Roxsel Entertainment Ltd” credit. In this case option to return to credit card will not be available.